For Standard Support:

• Email: support@maxiconusa.com

• Phone: +1 (786) 673-9780

• Hours: Monday to Friday, 8:30 AM – 5:30 PM EST

Our support team will review your request and respond within one (1) business day. If you contact us over the weekend, we will address your issue by Monday.

For 24/7 Remote Support Plan Customers:

• Email: support247@maxiconusa.com or support@maxiconusa.com

• Phone: +1 (855) 827-0437

• Availability: 24 hours a day, 7 days a week, 365 days a year

Please note: If you are not enrolled in a 24/7 Support Plan, your request will be received and added to our service backlog. Response times may vary based on support plan status.

For more information on our support plans and services, please visit our Support Page.